Terms & Conditions
Street-To-Door™ Services
By submitting this form, you agree to the following terms and conditions for the Street-To-Door™ service provided by NovaCore Labs, a division of PlayJamaica Limited (“Service Provider”).
1. Service Overview
NovaCore Labs will deliver a digital visibility package for your location, based on the selected package:
All Packages Include:
360° Virtual Tour hosted for 1 year
Google Street View Integration (upload of select images from your tour)
Street-to-Door Mapping (visualizing the approach to your location)
Quarterly Analytics Reports
Business Packages may also include:
Interactive hotspots
Multi-location linking
Custom subdomain
Dedicated account management
2. Payment & Renewal
Airbnb Package: $150 USD, renewable annually at $100 USD (includes one update).
Business Packages: Starting at $150 USD per year. Higher tiers offer expanded features.
Payment must be made in full via direct deposit before services are rendered.
On-demand updates before renewal: $100 USD per request.
3. Client Responsibilities
Ensure the space is clean, accessible, and camera-ready on the scheduled date.
Notify all individuals on-site of upcoming filming.
Additional charges may apply for reshoots, multi-level access, or rescheduling.
4. Privacy & Consent
Clients must obtain proper consent from any individuals who may appear in the footage. NovaCore Labs is not liable for image rights claims from third parties unless due to negligence.
5. Ownership & Usage Rights
All images and virtual assets remain the property of NovaCore Labs.
Clients are granted a license to use the content for marketing and promotional purposes during the subscription period.
If not renewed, assets may be removed from hosted platforms (including Google Street View and NovaCore subdomains).
6. Service Timeline
Approved virtual experiences are uploaded within 24 to 48 hours after final review and approval by the Client.
7. Analytics & Reporting
Clients will receive quarterly visitor reports detailing usage insights and viewership metrics of their experience.
8. Navigation Visibility
Street-to-Door™ experiences include navigable access from a nearby landmark or street, helping customers easily locate your business or rental.
9. Force Majeure
NovaCore Labs is not liable for delays due to natural disasters, power outages, civil unrest, or changes in Google’s platform policies.
10. Governing Law & Dispute Resolution
These terms are governed by the laws of Jamaica. Disputes will be addressed first through negotiation and mediation before formal legal proceedings.
Effective Date
These terms and conditions will take effect on: July 30, 2025